All-of-SMRT Approach to Keep Trains Moving

In SMRT, all staff have a part to play in keeping train services moving. SMRT managers and staff, not just those on the front line, also perform customer service duties during periods when large numbers of commuters are expected to use the network to attend events. All new staff joining SMRT are also familiarised with different aspects of commuter operations before taking up other assignments in the company.


Rail Renewal Milestone: 188,000 Sleepers Replaced

To enhance rail reliability and to provide better journeys for millions of commuters who travel with SMRT every day, we embarked on the biggest rail transformation programme since rail operations began in Singapore in 1987. SMRT Trains and the Land Transport Authority took three years to replace all 188,000 wooden sleepers with concrete ones on the North-South and East-West Lines.

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18 hours ago

SMRT

[North-South Line and Circle Line update] This morning (26 May) at about 4.45am, a power fault occurred at Raffles Place MRT station on the North-South Line. When service started, trains operated at longer intervals between Newton and Marina South Pier. Commuters were advised to add 30 minutes of train travel time. Our engineers were immediately on site to rectify the fault and regular train services resumed progressively from 7.25am.

However, the power fault reoccurred at 7.45am. There were no train services between Orchard and Marina South Pier. Train services progressively resumed from around 8.50am.

During this period, free regular bus and bridging bus services between Marina South Pier and Newton were available. In-train and station announcements were made and our staff were deployed to the affected stations to assist commuters.

In an unrelated incident on the Circle Line, a power fault occurred at about 7.35am between Marina Bay and Bayfront stations. Train services progressively resumed from about 7.50am. In-train and station announcements were made and free regular bus services between Marina Bay and Paya Lebar were available.

We are investigating the causes of both incidents. We are sorry for affecting your Sunday morning commute.
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1 day ago

SMRT

Thank you SMS Dr Janil Puthucheary for joining us for #iftar earlier this week.

Our team of Train Captains, frontline and station staff, National Transport Workers' Union members and SMRT leadership broke fast together at our Ang Mo Kio Crew Point. Thanks team for the hard work and dedication to bring #betterjourneys.
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