All-of-SMRT Approach to Keep Trains Moving

In SMRT, all staff have a part to play in keeping train services moving. SMRT managers and staff, not just those on the front line, also perform customer service duties during periods when large numbers of commuters are expected to use the network to attend events. All new staff joining SMRT are also familiarised with different aspects of commuter operations before taking up other assignments in the company.


Rail Renewal Milestone: 188,000 Sleepers Replaced

To enhance rail reliability and to provide better journeys for millions of commuters who travel with SMRT every day, we embarked on the biggest rail transformation programme since rail operations began in Singapore in 1987. SMRT Trains and the Land Transport Authority took three years to replace all 188,000 wooden sleepers with concrete ones on the North-South and East-West Lines.

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1 month ago

SMRT
While mask wearing guidelines will ease from 29 Aug, they must still be worn when you commute within the public transport network. 😷Check out the post below for more information. 👇#PSA 📢 From 29 Aug 2022 (Mon), it will no longer be mandatory to wear masks indoors except when you are:1️⃣ On trains and public buses2️⃣ In indoor public transport settings (e.g. boarding areas within bus interchanges, and after passing through fare gates at undergroud MRT stations)Public transport is an essential service frequently used by medically vulnerable persons and there remains potential for high levels of mixing amongst strangers at boarding areas as well as on our buses and trains. With millions of journeys made on public transport daily, wearing a mask will help keep our commuters safe, especially those who are more vulnerable.#Reminder As we all learn to live with COVID-19, we urge everyone to continue to observe this requirement and continue to exercise social responsibility. 😷 ... See MoreSee Less
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1 month ago

SMRT
For his bravery in preventing a small fire at the entrance of Bishan station from spreading and guiding commuters to safety, Station Manager (SM) Iskandar received the Special Commendation Award 🏆 at this year's Public Transport Safety & Security Awards. Our heartfelt congratulations to SM Iskandar and all the winners from SMRT and the other public transport operators – Go-Ahead Singapore, SBS Transit Ltd and Tower Transit Singapore! 👏 Thank you for working hard so we can enjoy safe and reliable journeys. 🤗Read SM Iskandar's story here: tinyurl.com/2vs8yj9c ... See MoreSee Less
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