All-of-SMRT Approach to Keep Trains Moving

In SMRT, all staff have a part to play in keeping train services moving. SMRT managers and staff, not just those on the front line, also perform customer service duties during periods when large numbers of commuters are expected to use the network to attend events. All new staff joining SMRT are also familiarised with different aspects of commuter operations before taking up other assignments in the company.

Rail Renewal Milestone: 188,000 Sleepers Replaced

To enhance rail reliability and to provide better journeys for millions of commuters who travel with SMRT every day, we embarked on the biggest rail transformation programme since rail operations began in Singapore in 1987. SMRT Trains and the Land Transport Authority took three years to replace all 188,000 wooden sleepers with concrete ones on the North-South and East-West Lines.


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#SMRTLobangFriday Thinking of activities for this June holidays? We’ve got the perfect lobang for you! We are giving away FIVE pairs of tickets to a night of music by community choristers. Brought to you by a 50-member choir from all walks of life, soak in a medley of classic songs and local compositions!

Here’s what you have to do to qualify:

Simply ‘Like' both SMRT and East Coast Choir Facebook accounts and share this post! Leave a comment - "I've liked and shared" on this post. Contest starts now till 2 June 2017, 2359hrs. *T&Cs apply.
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What a steal! What a bargain! "An Enchanting Evening of Singing" with the East Coast Choir on 24 June (Sat), with songs from a total of 8 musicals!! 8!! Join our 50-member choir on the journey thro...

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Dear passengers, due to weekday system-level performance checks on the new signalling system for the North-South Line from next week (week commencing 29 May 2017), you may experience inconvenience as our engineers resolve teething issues. These could include train and platform doors not opening or closing promptly, trains remaining at stations longer than usual, and trains stopping for short durations between stations. Please plan the timing of your journeys with these possible delays in mind. We thank our commuters for their patience and understanding as we conduct more robust checks on the new system. ... See MoreSee Less

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  • Day in the life of a Service Ambassador at Raffles Place

    Day in the life of a Service Ambassador at Raffles Place
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