All-of-SMRT Approach to Keep Trains Moving

In SMRT, all staff have a part to play in keeping train services moving. SMRT managers and staff, not just those on the front line, also perform customer service duties during periods when large numbers of commuters are expected to use the network to attend events. All new staff joining SMRT are also familiarised with different aspects of commuter operations before taking up other assignments in the company.

Rail Renewal Milestone: 188,000 Sleepers Replaced

To enhance rail reliability and to provide better journeys for millions of commuters who travel with SMRT every day, we embarked on the biggest rail transformation programme since rail operations began in Singapore in 1987. SMRT Trains and the Land Transport Authority took three years to replace all 188,000 wooden sleepers with concrete ones on the North-South and East-West Lines.


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#AllAboutBuses Time flies, isn’t it! It has been six months since the opening of Bukit Panjang Integrated Transport Hub (BPITH) in September 2017. We hope you've found the interchange features friendly and had a great experience journeying with us thus far! 🤗

Last week, National Transport Workers' Union Executive Secretary Melvin Yong 杨益财 popped by BPITH for an engagement session with our staff and thanked them for all the hard work put in to serve the Bukit Panjang residents. Check out the pictures taken during the visit!
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