All-of-SMRT Approach to Keep Trains Moving

In SMRT, all staff have a part to play in keeping train services moving. SMRT managers and staff, not just those on the front line, also perform customer service duties during periods when large numbers of commuters are expected to use the network to attend events. All new staff joining SMRT are also familiarised with different aspects of commuter operations before taking up other assignments in the company.

Rail Renewal Milestone: 188,000 Sleepers Replaced

To enhance rail reliability and to provide better journeys for millions of commuters who travel with SMRT every day, we embarked on the biggest rail transformation programme since rail operations began in Singapore in 1987. SMRT Trains and the Land Transport Authority took three years to replace all 188,000 wooden sleepers with concrete ones on the North-South and East-West Lines.


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12 hours ago


#ICYMI Our new bus service 913M commenced its operations on 17th March! 🎉

We’re happy to have advisers Vikram Nair, Zaqy Mohamad and Ong Teng Koon join us at Woodlands Interchange for a ride on our service 913 as well as the new variant service 913M. 🚌

With 913M linking to key amenities such as Marsiling Mall and Fuchun Primary / Secondary Schools, commuters can look forward to greater connectivity and #betterjourneys! 😊

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2 days ago


Some of you may have heard about an incident at Buona Vista station this morning. Here is what happened.

This morning (20 Mar) at around 7.45am, white smoke was seen coming from a train at Buona Vista MRT Station along the East-West Line towards Pasir Ris. As a safety precaution, all commuters onboard the train were asked to alight and take the next train. The train was immediately withdrawn for further checks. We have confirmed that the smoke emission was due to an air-conditioner refrigerant leak.
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