All-of-SMRT Approach to Keep Trains Moving

In SMRT, all staff have a part to play in keeping train services moving. SMRT managers and staff, not just those on the front line, also perform customer service duties during periods when large numbers of commuters are expected to use the network to attend events. All new staff joining SMRT are also familiarised with different aspects of commuter operations before taking up other assignments in the company.

Rail Renewal Milestone: 188,000 Sleepers Replaced

To enhance rail reliability and to provide better journeys for millions of commuters who travel with SMRT every day, we embarked on the biggest rail transformation programme since rail operations began in Singapore in 1987. SMRT Trains and the Land Transport Authority took three years to replace all 188,000 wooden sleepers with concrete ones on the North-South and East-West Lines.


9 hours ago

#GoToSMRT is an initiative with enhanced commuter services and facilities to better serve the community.Assistant Station Managers (ASMs) Abdillah and Roszalina from Choa Chu Kang station went beyond their call of duty to care for an unwell commuter until she felt well enough to continue her journey. The commuter was extremely thankful and appreciative to both ASMs for their compassion and willingness to help. Bravo to both our ASMs! 🥰👏#wecare #OneTeam #unwellcommuter ... See MoreSee Less
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1 day ago

#Kaizen@SMRT: #DidYouKnow that common small objects like earrings or coins can cause potential hiccups for our Platform Screen Doors (PSDs)? Our Signal Field Service team would conduct preventive maintenance to look into issues reported. The team came up with an innovative and cost-effective solution so that commuters can continue to have safe and smooth journeys. 😉 Check out this video to find out more!#Allabouttrains #kaizen ... See MoreSee Less
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