All-of-SMRT Approach to Keep Trains Moving

In SMRT, all staff have a part to play in keeping train services moving. SMRT managers and staff, not just those on the front line, also perform customer service duties during periods when large numbers of commuters are expected to use the network to attend events. All new staff joining SMRT are also familiarised with different aspects of commuter operations before taking up other assignments in the company.


Rail Renewal Milestone: 188,000 Sleepers Replaced

To enhance rail reliability and to provide better journeys for millions of commuters who travel with SMRT every day, we embarked on the biggest rail transformation programme since rail operations began in Singapore in 1987. SMRT Trains and the Land Transport Authority took three years to replace all 188,000 wooden sleepers with concrete ones on the North-South and East-West Lines.

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10 hours ago

SMRT
#Kaizen@SMRT: Maintaining a safe and healthy workspace is a top priority in SMRT. 🦺 Daily toolbox briefings and sharing of safety messages, weekly safety protected time, regular in-person engagement sessions and ad-hoc safety time-outs are conducted to inculcate a strong sense of safety culture amongst staff. 🚆🚍 With these practices in place, staff are regularly engaged and briefed on topics such as equipment safety rules and proper use of Personal Protective Equipment. They are often encouraged to highlight any potential hazards faced at work so such risks can be addressed and mitigated in time. By practising these, we continually improve for a safer workplace. 💪 #smrt #Allabouttrains #AllAboutBuses ... See MoreSee Less
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2 days ago

SMRT
At around 8.55am on 29 July, a train fault occurred near Buona Vista MRT station on the Circle Line towards Harbourfront station. Commuters were safely disembarked at Buona Vista and the faulty train was withdrawn to the depot for investigations. Free regular bus services were available between Bishan and Harbourfront. A train shuttle service was also available between Caldecott and Kent Ridge stations. In-train and station announcements were made to advise commuters to cater for additional train travel time of up to 30 minutes between Caldecott and Kent Ridge stations. Additional staff were deployed to assist commuters. Normal train service resumed from around 10.05am. We are sorry to have affected your journey. ... See MoreSee Less
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2 days ago

SMRT
What do Bus Captains (BCs) do when they urgently need a toilet break? 🤔 Watch to find out the answer from BC Pei Ching, as well as other commonly-asked questions on bus timings, routes, and fare inspections! 👇#smrt #AllAboutBuses ... See MoreSee Less
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