All-of-SMRT Approach to Keep Trains Moving

In SMRT, all staff have a part to play in keeping train services moving. SMRT managers and staff, not just those on the front line, also perform customer service duties during periods when large numbers of commuters are expected to use the network to attend events. All new staff joining SMRT are also familiarised with different aspects of commuter operations before taking up other assignments in the company.

Rail Renewal Milestone: 188,000 Sleepers Replaced

To enhance rail reliability and to provide better journeys for millions of commuters who travel with SMRT every day, we embarked on the biggest rail transformation programme since rail operations began in Singapore in 1987. SMRT Trains and the Land Transport Authority took three years to replace all 188,000 wooden sleepers with concrete ones on the North-South and East-West Lines.


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#AllAboutCSR Special as it may be - passenger Muhammed Sayfullah, who was diagnosed with quadriplegic cerebral palsy from birth, and SMRT London Cab driver Cephas Teo, forged an unexpected friendship.

Travelling has not been easy until Sayfullah and his family met Uncle Cephas who reschedules his jobs to fit their hospital appointments.

For the past seven years, Uncle Cephas become good friends with the family.

Watch the heart-warming interaction between Uncle Cephas and Sayfullah in the video from 3:12 onwards:
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Imagine having so much to say - your joys, fears, jokes and telling people that you love them - but your body just doesn't let you. Here's how technology and a mother's love helped a 14-year-old unl...

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