All-of-SMRT Approach to Keep Trains Moving

In SMRT, all staff have a part to play in keeping train services moving. SMRT managers and staff, not just those on the front line, also perform customer service duties during periods when large numbers of commuters are expected to use the network to attend events. All new staff joining SMRT are also familiarised with different aspects of commuter operations before taking up other assignments in the company.

Rail Renewal Milestone: 188,000 Sleepers Replaced

To enhance rail reliability and to provide better journeys for millions of commuters who travel with SMRT every day, we embarked on the biggest rail transformation programme since rail operations began in Singapore in 1987. SMRT Trains and the Land Transport Authority took three years to replace all 188,000 wooden sleepers with concrete ones on the North-South and East-West Lines.


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21 hours ago


[Working 24/7 For Your Journey]

Meet Bus Captain Sandra Mohan from Woodlands Bus Interchange. 🤩

Sandra joined SMRT in 2008. As a Bus Captain, Sandra is involved in the First Parade tasks, before she hits the road. 🚌

As part of the First Parade tasks, she has to conduct engine inspections, as well as examine the functions and controls of the bus (e.g. tyres, brakes, lightings and air-conditioning) are in good working conditions. These checks are extremely important to ensure the road worthiness of the buses, to bring about a safe and smooth journey for commuters. 😃👍

Sandra said, “I really enjoy my job as I get to meet different commuters every day and I am happy when I get to see the smiles on their faces.”

During her free time, she enjoys brisk walks or a swim with her family. “These activities help to build up my stamina and keep my mind active, which is very important for my job that can be sometimes physically and mentally challenging”, shared Sandra. 💪

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5 days ago


We're approaching the weekend soon! Family time is important, so is their safety!

While travelling on escalators in our network, remember these escalator safety tips to keep you and your family safe.❤


Building and Construction Authority (Singapore)
[ Safe Use of Escalators ]
Your family matters. So does their safety.
Do your part to keep you and your family safe on the escalators.

Visit us at for more videos.

#SafeUseOfEscalator #SafetyFirst #EscalatorSafety
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