Harnessing the best available technologies and working with forward-thinking research institutions is helping SMRT Trains put more early-warning systems in place and build a rail network that is future-ready. It is not unlike the perfectly-timed choreography of a Formula One pit stop team. Four men from the Emergency Response Unit (ERU) stand trackside on SMRT’s […]
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Weekday system-level performance checks on the new signalling system for North-South Line (NSL) commenced on 29 May 2017. As the new signalling system is fine-tuned by engineers, commuters may expect teething issues from the new system while aboard NSL trains between Marina South Pier and Jurong East. This guide explains some of the situations you […]
SMRT Trains welcomed Coordinating Minister for Infrastructure and Minister for Transport Khaw Boon Wan to Kim Chuan Depot last Friday (26 May 2017) as we marked 200 disruption-free days on the Circle Line. Minister Khaw said that our colleagues “are working hard to raise rail reliability” and are “pressing on to improve it further”. We […]
SMRT Corporation and the University of Birmingham, one of the top universities for railway science and education in the United Kingdom, have embarked on four research projects that will enhance the reliability of railway networks. About 20 SMRT engineers will be involved in research carried out at the University’s state-of-the-art railway laboratories. When necessary, SMRT […]
At the age of six, Isaac Nathaniel D’Souza was presented with a SMRT train model by one of our colleagues. His fascination with trains grew exponentially, and he is now the proud architect of his very own SMRT Land – an intricately-built miniature city of electrical train models – right in his home. A true […]
Delivering a world-class transport service that is safe, reliable and customer-centric is at the heart of what we do. Senior Station Manager Katijah Bte Sarbu won the Best Customer Service for Transport award at the Singapore Tourism Awards 2017. This was SMRT Corporation’s fourth consecutive win in the category. Katijah receiving the award from Mr […]
Thank you Minister Khaw Boon Wan for your kind words of encouragement and appreciation to all public transport staff.
Mr Desmond Kuek, President and Group CEO, SMRT Corporation Mr Lee Ling Wee, Managing Director, SMRT Trains Our multi-year, multi-project efforts to improve the journey for train commuters by enhancing rail operations, maintenance and engineering are seeing steady results. This is thanks to close and constant collaboration and cooperation with our counterparts from the Land […]
In SMRT, all staff have a part to play in keeping train services moving. During a train disruption, more than 700 staff from SMRT corporate departments such as finance, human resources, information technology and corporate communications are recalled to serve in customer service teams. Given one hour to report to their designated MRT stations – […]
In June 2016, SMRT International acquired a 20% stake in 2 Getthere Holding B.V. (2getthere), a Netherlands-based company that designs and makes a family of automated vehicles. Having worked with 2getthere since 2010, SMRT looked forward to further expand operations into international markets through the provision of consultancy services and operational expertise with transportation networks. […]