Entries by Editor

Bridging the Reliability Expectation Gap

In transit systems from London to Sydney, rail passengers are told to “mind the gap” between the train and the platform. For Mr Shahrin Abdol Salam, Senior Vice President, Plans and Development, SMRT Trains, the phrase takes on a deeper meaning as his team works on the massive renewal of the 30-year-old North-South and East-West […]

SMRT-LTA Joint Media Conference

System-level performance checks of the new signalling system have placed SMRT in the spotlight recently. Mr Lee Ling Wee, Chief Executive Officer, SMRT Trains, updated the media at the SMRT-LTA Update on the re-signalling project today (14 July 2017). We share his remarks here. *** Good morning, members of the media. I just have three […]

Fine-tuning the New Signalling System

Since we began regular system-level performance checks on the new signalling system for the North-South Line, we have received valuable feedback and suggestions from many individuals and organisations. I thought it would be useful to share with commuters the intricacies of implementing a new signalling system on an existing line. Greenfield projects in railway engineering […]

The Future of Rail

Harnessing the best available technologies and working with forward-thinking research institutions is helping SMRT Trains put more early-warning systems in place and build a rail network that is future-ready. It is not unlike the perfectly-timed choreography of a Formula One pit stop team. Four men from the Emergency Response Unit (ERU) stand trackside on SMRT’s […]

7 Questions about SMRT Trains’ New Signalling System

Weekday system-level performance checks on the new signalling system for North-South Line (NSL) commenced on 29 May 2017. As the new signalling system is fine-tuned by engineers, commuters may expect teething issues from the new system while aboard NSL trains between Marina South Pier and Jurong East. This guide explains some of the situations you […]

Minister Khaw Boon Wan at Kim Chuan Depot

SMRT Trains welcomed Coordinating Minister for Infrastructure and Minister for Transport Khaw Boon Wan to Kim Chuan Depot last Friday (26 May 2017) as we marked 200 disruption-free days on the Circle Line. Minister Khaw said that our colleagues “are working hard to raise rail reliability” and are “pressing on to improve it further”. We […]

SMRT and University of Birmingham Work to Enhance Rail Reliability

SMRT Corporation and the University of Birmingham, one of the top universities for railway science and education in the United Kingdom, have embarked on four research projects that will enhance the reliability of railway networks. About 20 SMRT engineers will be involved in research carried out at the University’s state-of-the-art railway laboratories. When necessary, SMRT […]

Isaac’s very own Train City

At the age of six, Isaac Nathaniel D’Souza was presented with a SMRT train model by one of our colleagues. His fascination with trains grew exponentially, and he is now the proud architect of his very own SMRT Land – an intricately-built miniature city of electrical train models – right in his home. A true […]

SMRT Staff Commended at Singapore Tourism Awards

Delivering a world-class transport service that is safe, reliable and customer-centric is at the heart of what we do. Senior Station Manager Katijah Bte Sarbu won the Best Customer Service for Transport award at the Singapore Tourism Awards 2017. This was SMRT Corporation’s fourth consecutive win in the category. Katijah receiving the award from Mr […]

Thank you!

Thank you Minister Khaw Boon Wan for your kind words of encouragement and appreciation to all public transport staff.