At the age of six, Isaac Nathaniel D’Souza was presented with a SMRT train model by one of our colleagues. His fascination with trains grew exponentially, and he is now the proud architect of his very own SMRT Land – an intricately-built miniature city of electrical train models – right in his home. A true […]
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Entries by Editor
Delivering a world-class transport service that is safe, reliable and customer-centric is at the heart of what we do. Senior Station Manager Katijah Bte Sarbu won the Best Customer Service for Transport award at the Singapore Tourism Awards 2017. This was SMRT Corporation’s fourth consecutive win in the category. Katijah receiving the award from Mr […]
Thank you Minister Khaw Boon Wan for your kind words of encouragement and appreciation to all public transport staff.
Mr Desmond Kuek, President and Group CEO, SMRT Corporation Mr Lee Ling Wee, Managing Director, SMRT Trains Our multi-year, multi-project efforts to improve the journey for train commuters by enhancing rail operations, maintenance and engineering are seeing steady results. This is thanks to close and constant collaboration and cooperation with our counterparts from the Land […]
In SMRT, all staff have a part to play in keeping train services moving. During a train disruption, more than 700 staff from SMRT corporate departments such as finance, human resources, information technology and corporate communications are recalled to serve in customer service teams. Given one hour to report to their designated MRT stations – […]
In June 2016, SMRT International acquired a 20% stake in 2 Getthere Holding B.V. (2getthere), a Netherlands-based company that designs and makes a family of automated vehicles. Having worked with 2getthere since 2010, SMRT looked forward to further expand operations into international markets through the provision of consultancy services and operational expertise with transportation networks. […]
To enhance rail reliability and to provide better journeys for millions of commuters who travel with SMRT every day, we embarked on the biggest rail transformation programme since rail operations began in Singapore in 1987. The sleeper replacement project on the North-South and East-West Lines (NSEWL) began in 2013, where 188,000 ageing timber sleepers were […]
Many of our commuters would remember that we launched the ‘We’re Working On It’ campaign two years ago. Conceptualised in 2015, the campaign sought to inform the public of our rail transformation efforts. We featured our colleagues who were working tirelessly round the clock to provide better and more comfortable rides for our commuters. Two […]
Newer, and better urban solutions for the future, and integrating multiple modes of transportation for better connectivity and accessibility- that is what SMRT Corporation, Nanyang Technological University, Singapore and JTC Corporation are hoping to achieve. The three organisations signed a Memorandum of Understanding on 13 February 2017 to form a new ‘Mobility-as-a-Service Lab’. It leverages […]
A few days ago, a group of young engineers who were attending a one-week course as part of STEP-IN* programme came back to the main maintenance depot at Bishan to help their more senior colleagues investigate the root cause of a technical problem on the train fleet operating on the North-South and East-West Lines (NSEWL) […]