Entries by Editor

Excuse Chits

Some of you might have come across an article in The Straits Times today relating to the Circle Line service delays yesterday morning. A commuter shared in the article that SMRT should support commuters with breakdown slips which they can show their employers. We would like to share that we do provide excuse chits, as […]

SMRT Buses lends a hand to Go-Ahead Singapore

SMRT Buses is helping Go-Ahead Singapore cope with a shortage of drivers needed to run bus services in Loyang. News of this development has surfaced a term which bus enthusiasts may already know. It’s called Interlining, which is the practice of having bus captains drive multiple routes. Interlining requires the driver to know the road […]

Escalator Maintenance at SMRT Stations

Your Journey Matters – Edition 2 was published in October 2016 to update commuters on SMRT’s rail tranformation efforts to improve and renew the North-South and East-West Lines (NSEWL)- Singapore’s oldest, longest and most heavily used MRT lines. *** On 7 January 2016, SMRT awarded OTIS Elevator Co. (S) Pte Ltd the contract to refurbish 233 […]

Powering SMRT Trains on the NSEWL

In October 2015, SMRT released the inaugural edition of Your Journey Matters, outlining SMRT’s rail transformation efforts. Almost a year later, we have published Your Journey Matters – Edition 2, which continues the story of SMRT’s ongoing efforts to improve and renew the North-South and East-West Lines (NSEWL) – Singapore’s oldest, longest and most heavily […]

SMRT Disruptions 2015- And What We Are Doing

Singapore’s MRT network consists of five different lines and has a total of 118 stations in operation. SMRT operates the North-South Line (NSL), East-West Line (EWL) and Circle Line (CCL). The other lines that complete the network are the North-East Line (NEL) and the latest addition, the Downtown Line (DTL). Disruptions of more than 30 minutes […]