Entries by SMRT Editors

Making Track Inspection Safe, Efficient and Productive

Every night, patrollers walk the railway lines to check on the condition of the tracks. Running rails (rails on which the train wheels are supported and guided) are important assets that may affect passenger comfort, journey time or even the safety of operations if they are damaged. As running rails are subjected to wear and […]

Paving the Way for Better Journeys III – Survey Winners

SMRT Trains is working to renew the North-South and East-West Lines (NSEWL), Singapore’s oldest and most heavily utilised MRT lines. In May, SMRT published ‘Paving the Way for Better Journeys: Edition 3’ to inform residents of these upgrading efforts that aim to bring commuters better connectivity, greater convenience, more comfortable rides, timely information, smoother transitions, […]

Wheels@Ubin 2018

Participants at the Wheels@Ubin event last Friday (2 Mar) experienced a new twist to first and last mile connectivity when SMRT taxi partners picked them up from their homes and brought them safely to Changi Sailing Club, where they were then ferried to Pulau Ubin aboard a Republic of Singapore Navy (RSN) landing craft. They […]

Going the Distance: Amran Bin Abdul

Service excellence is one of SMRT’s core values. Our service excellence ambassadors frequently go beyond the call of duty to help our commuters. Some of our staff have been fortunate to be awarded the National Kindness Award – Transport Gold 2017. Senior Assistant Station Manager Amran Bin Abdul’s family and friends know that he is […]

Working at SMRT: More than Just a Day Job

  – Wayne Chen, Principal Engineer, Permanent Way After seven years at a statutory board, I made the move to SMRT Trains in 2015 with the hope of contributing more to the rail industry. What attracted me to the company, was the fact that SMRT has many brownfield projects to work on, whereas it was […]

SMRT CEO: Standing Together As One

Staff Memo by President and Group Chief Executive Officer Mr Desmond Kuek Dear fellow colleagues, Much has been said about SMRT – in the news, on social media, at family dinners. Whether or not the remarks are fair and balanced, we take them all in our stride. There is always room to learn and do […]

SMRT CEO: Resolve to Do what’s Right

Staff Memo by President and Group Chief Executive Officer Mr Desmond Kuek Dear colleagues, 7 November should have been a celebration of 30 years of MRT operations. Instead, we were awash in collective shame because a few of our staff had let us down. They did not do what they were entrusted to. Their supervisors […]

Radio Giveaways’ Winners

Thank you for taking part in our online quiz last week. Here are the answers:   Mr Ong Teng Cheong, then-Deputy Prime Minister, was the guest of honour when MRT operations began on 7 Nov 1987. 188,000 many wooden sleepers were replaced on the North-South and East-West Lines.   We would like to congratulate the […]

SMRT: Moving Stories

  In 2017, SMRT celebrates 30 years of MRT operations. Delivering a world-class transport service that is safe, reliable and customer-centric is at the heart of what we do. As Singapore’s iconic train operator, we carry more than two million passengers on our train network daily. Throughout our 30 years of service, we have connected communities […]

SMRT: Working For You

  In 2017, SMRT celebrates 30 years of MRT operations. Delivering a world-class transport service that is safe, reliable and customer-centric is at the heart of what we do. As Singapore’s iconic train operator, we carry more than two million passengers on our train network daily. Throughout our 30 years of service, we have connected […]